No food, drinks, candy or gum
No glitter, slime, poppers or silly string
No moving equipment
No face paint
Kids 5 and under
No shoes, must wear socks
No outside toys or sharp objects
Children must be supervised
Soft Play Rules
Must be on a flat even surface
No mulch, dirt, sand or gravel
Will NOT set up in the rain or wet surfaces
Set up area must be cleared of all objects and ready for set up
Do NOT allow children on equipment during set up
Set Up
Minimum Charge for Park Events: A minimum fee of $50 applies to all events held at parks. Additional charges may apply depending on location, duration, and specific event requirements.
Additional Charges for Stairs and Hills: A $50 surcharge will be added for events that require navigating 5 or more stairs or climbing hills. This helps cover the extra effort and logistics involved in transporting equipment to locations with challenging terrain.
Setup and Pickup Time: A minimum of 2 hours prior to the event is required for setup, and 1 hour after the event for cleanup and equipment pickup. Please plan accordingly to ensure a smooth event experience.
Generator Rental: If a generator is required for your event, an additional $50 will be added to cover the cost of renting the generator.
Space Requirements: It is the client's responsibility to ensure there is sufficient space to accommodate all equipment. Please confirm the setup area meets the required size for a smooth event experience.
Venue
Date Change Requests: Any request to change the event date must be made in writing (via text or email) at least 14 days prior to the original event date. Changes are subject to availability and require a new rental agreement. If the requested alternate date is unavailable, the non-refundable deposit will be forfeited, and the contract will be terminated.
Indoor Contingency Plan: Clients must have an indoor contingency plan in place in the event of unforeseen circumstances, such as weather. If the event cannot be relocated indoors, the payment can be applied to a future event within 12 months of the original event date. No refunds will be issued.
Last-Minute Relocation Due to Unforeseen Circumstances: If a last-minute relocation is required due to unforeseen circumstances, there will be no additional charge. However, no refunds will be issued under any circumstances.
⚠️ Safety Policy for Inflatables
For the safety of your guests and our team, inflatables will not be set up outdoors if wind speeds exceed 15 mph.We closely monitor weather conditions and may cancel or adjust your setup if winds are unsafe. If this occurs, we will work with you to reschedule or adjust your booking.
Cancelation
Delivery/pick up fee
| 📍 Distance from Oakland | 💵 Total Fee (Drop-Off + Pickup) |
|---|---|
| 0–10 miles | $30 Flat Rate ✅ |
| 11–20 miles | $80 |
| 21–30 miles | $100 |
| 31–40 miles | $120 |
| 41+ miles | Custom Quote 💬 |